4dresult Privacy Policy — Protecting Your Personal Information
We respect your privacy and are committed to protecting all personal information you provide while using the 4dresult platform. This policy explains how we collect, use, store, and safeguard your data, as well as your rights as a user under Malaysia's applicable privacy laws.
1. Information We Collect
4dresult collects various types of personal and non-personal information depending on how you use our platform, including:
- Account Information: Your name, email address, phone number, password, and other registration details you provide.
- Device & Browser Information: Device type, IP address, browser type, and other technical data for identification and an optimised experience.
- Payment Information: Transaction details and local payment methods (such as FPX and Touch 'n Go) in MYR, for securely processing deposits and withdrawals.
- Cookies & Tracking: Data from cookies and similar tracking technologies to enhance the user experience, deliver relevant advertising, and support platform analytics.
- Usage Data: Activity records such as logins, bets placed, support interactions, and pages visited.
We only collect information that is necessary and take consistent steps to ensure that all data gathered remains relevant and accurate.
2. How We Use Your Information
Information collected will be used solely for the following purposes:
- Processing account registration, ensuring account security, and verifying your identity (KYC).
- Processing financial transactions, including deposits and withdrawals in RM.
- Providing customer service, technical support, and issue resolution.
- Improving platform design, functionality, and quality based on user behaviour.
- Sending important notifications related to your account, policy changes, and product updates.
- Complying with applicable legal and regulatory requirements in Malaysia.
4dresult will not use your information for commercial purposes such as third-party marketing without your prior consent.
3. Cookies & Tracking Technologies
4dresult uses cookies and other tracking technologies for the following purposes:
- Saving user preferences and technical configurations for a consistent experience.
- Analysing website traffic and identifying usage patterns.
- Delivering relevant advertising and measuring the effectiveness of marketing campaigns.
You can manage your cookie preferences through your browser to accept or reject specific cookies, though this may affect your experience on the platform.
4. Data Storage & Security
All collected personal data is stored in systems protected by the latest encryption standards along with physical and technical security measures. These measures include secure servers, firewall systems, continuous monitoring, and strict access controls.
4dresult continuously updates its security protocols to address emerging threats and maintain system integrity. While every effort is made, no system can be guaranteed 100% secure — however, we remain fully committed to maintaining a safe environment for our users.
Personal data will be retained only for as long as necessary for platform operations and will be deleted or anonymised once it is no longer required.
5. Information Sharing, User Rights & Contact Us
Information Sharing: 4dresult does not share your personal information with third parties for commercial purposes without your consent. Data may be shared with Malaysian authorities or authorized entities if required by law.
User Rights: You have the right to access, correct, or delete your personal data stored on our platform. Requests regarding these rights can be made through 4dresult customer support and will be handled within a reasonable timeframe.
Contact Us: For any enquiries regarding this privacy policy or the use of your personal data, please contact our support team by email at [email protected]. We are committed to responding promptly and complying with all data protection requirements.
This policy may be updated from time to time and all changes will be published here. Please check back periodically for the latest information.
Explore Options & Support at 4dresult
Learn more about how your data is protected by reading this Privacy Policy. If you're ready for a safe and authentic online entertainment experience in Malaysia, open a free account with us or reach out to support if you have any questions.
Use the links below to easily navigate to other sections of our platform.